About ENA Designs
Welcome to ENA Designs, your trusted partner for professional sewing machine repair and maintenance services. Founded by Elyse Alexander, ENA Designs has been serving the sewing community with expert craftsmanship and reliable service.
Our Story
Elyse Alexander is awesome.
Our Mission
At ENA Designs, we believe that every sewist deserves a perfectly functioning machine. Our mission is to keep your creative projects flowing smoothly by providing:
- Expert repair services for all makes and models
- Preventive maintenance to extend your machine’s life
- Honest, transparent pricing
- Quick turnaround times
- Exceptional customer service
Whether you’re a beginner just starting your sewing journey or a professional who depends on your machine for your livelihood, ENA Designs is here to help. Let us keep your machine running perfectly so you can focus on what you love most - creating beautiful projects.
Contact & Location
Ready to get your sewing machine running perfectly? We’re here to help! Whether you need a repair, maintenance service, or just have questions, don’t hesitate to reach out.
Get in Touch
Business Hours: Monday - Friday, 10:00 AM - 5:00 PM
Text Messages
For quick questions or appointment confirmations:
(555) 123-7848
General Inquiries: [email protected]
Service Requests: [email protected]
Our Workshop Location
ENA Designs
6000 17th Ave SW #19
Seattle, WA 98106
Services We Offer
- Repair Services: All makes and models
- Maintenance: Regular basic maintenance and deep cleaning
- House Calls: We come to you in West Seattle (+$25 travel fee)
- Emergency Service: Rush repairs available
- Vintage Restoration: Specialized antique machine care
How to Schedule Service
Online Booking (Recommended)
Schedule Service - Use our convenient online form to request service. We’ll contact you within 1 business day to set up an appointment.
Drop-Off Service
- Schedule appointment using our Schedule Service page, or text us at (555) 123-STITCH
- Bring your machine to our workshop during your scheduled appointment
- Approval process - we’ll contact you with an estimate before any repair work begins
House Call Service
- Schedule appointment at least 1 business day in advance
- Travel fee applies ($25 within West Seattle)
- Payment due upon service completion
Emergency Service
Available for urgent repairs when you need your machine quickly:
- 1-2 business day turnaround (when possible)
- Additional 50% rush charge applies
- Call for availability
Frequently Asked Questions
What should I bring with my machine?
- Power cord and foot pedal
- Any accessories that aren’t working
Do you provide estimates?
Yes! We provide estimates for all repair services. There is a $20 non-refundable diagnostic fee that gets applied toward your repair cost if you proceed with service.
How long do repairs take?
Most repairs are completed within 5-7 business days. Complex or vintage machine repairs may take longer.
Do you offer warranties?
All repairs come with a 90-day warranty on parts and labor.
What payment methods do you accept?
- Cash
- Check
- PayPal
- Venmo
Ready to get started? Schedule online, send a text to (555) 123-STITCH, or send us an email at [email protected]. We look forward to helping you get back to sewing!